Patient Safety Measures and Current Clinic Policies


Step 3 of BC’s Restart Plan is a careful, graded transition that relies on honest communication and consistent safety protocols. Please familiarize yourself with the following protocols prior to your appointment.

    1. Patients will arrive at their scheduled appointment time with no signs of communicable disease. If they have signs of COVID-19, they are to contact public health at 8-1-1 and arrange to be tested.
    2. Patients will be met at the door by their therapist and will be provided with hand sanitizer upon entering the clinic.
    3. Public health authorities recommend the use of masks in public indoor settings for individuals aged 12+ who are not fully vaccinated. ***To protect those who are at risk or unable to get vaccinated, all RMTs and patients are asked to continue wearing masks in the clinic.***
    4. Physical distancing of 2 metres/6 feet will be maintained in clinic areas as best as possible.
    5. RMTs will wash and sanitize their hands often, as appropriate.
    6. Face touching is to be avoided; tissues will be available if an itch needs to be addressed.
    7. Consistent, enhanced cleaning protocols will be continued.

We appreciate your help in maintaining a healthy, safe workplace.